Privacy Policy

A legal disclaimer

At Loom, your trust is our most valuable asset. Because we handle sensitive health and Medicaid information, we maintain the highest standards of data security and HIPAA compliance.Data Protection:

Information Collection:

We collect only the information necessary to verify your eligibility for the Social Care Network program, including your name, contact details, and Medicaid ID.

How We Use Your Data:

Your information is used strictly for eligibility verification, service coordination with your health plan, and delivery logistics. We do not sell or share your data with third-party advertisers.

We utilize enterprise-grade encryption and secure database management (Jotform HIPAA-compliant tiers) to ensure your personal information is protected from unauthorized access.